Silly Billy Designs – Return Policy
We want every order to make you smile! But if something’s not quite right, we’ll do our best to make it better.
Change of Mind
Because our overpatches are personal-use products, we can’t offer returns or exchanges if you simply change your mind or order the wrong one — sorry about that! Please double-check your device type and design choice before placing your order.
Faulty or Incorrect Items
If your order shows up damaged, faulty, or not what you expected, no worries — we’ve got you covered. Just get in touch within 14 days of receiving your package and we’ll sort it out with a replacement or refund (in line with Australian Consumer Law).
When you contact us, please include:
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Your order number
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A short note about what went wrong
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A clear photo of the issue (if there is one)
Contact Us
📧 Email: [email protected]
🌐 Website: https://www.sillybillydesigns.com.au
We’ll reply within 1-2 business days — promise!
Thanks for supporting our small Aussie business and helping us spread a little fun that sticks