Silly Billy Designs Australia | Hypoallergenic CGM & Insulin Pump Patches for Dexcom, Omnipod, Libre, Medtronic and more
View cart - 0 items/$0.00

Privacy policy

Privacy Policy

Last updated: 06/11/2025

At Silly Billy Designs, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website or interact with us on social media.

1. Information We Collect

We collect personal information that you provide directly to us, such as when you:

  • Place an order through our website
  • Contact us via email or social media
  • Comment or message us on our social media platforms

This may include your:

  • Name
  • Email address
  • Postal address
  • Phone number (if provided)
  • Order details and preferences

We may also collect non-personal information automatically, such as browser type, device details, and website usage data through cookies or analytics.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Respond to enquiries and provide customer support
  • Improve our products, website, and customer experience
  • Comply with legal obligations

We do not sell or share your personal information for marketing purposes.

3. Sharing Your Information

We only share your information with trusted third parties when necessary to operate our business, such as:

  • BigCartel (our website platform)
  • Payment processors (e.g. PayPal, Stripe)
  • Australia Post and delivery partners

These partners only receive the information needed to perform their services and must handle it securely.

4. Cookies and Tracking

Our website may use cookies to improve your experience. Cookies are small data files stored on your device to help us understand site traffic and preferences.
You can disable cookies in your browser settings if you prefer.

5. Data Storage and Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
However, no online transmission is completely secure, so we cannot guarantee absolute protection.

6. Your Rights

You can:

  • Access the personal information we hold about you
  • Request corrections to inaccurate details
  • Request deletion of your information (where applicable)

To make a request, contact us at [email protected]

7. International Orders

At this time, Silly Billy Designs only ships within Australia, and your information is handled under Australian privacy laws.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will appear on this page with a new “Last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

Silly Billy Designs
📧 [email protected]
🌐 https://www.sillybillydesigns.com.au